Privacy Policy

Last Updated: 3rd January, 2026

Semplo (“Semplo,” “we,” “our,” or “us”) respects your privacy and is committed to protecting personal information. This Privacy Notice explains how we collect, use, disclose, and safeguard information when you use the Semplo platform, including our web application, mobile applications, and related services (collectively, the “Services”). By accessing or using Semplo, you acknowledge that you have read and understood this Privacy Notice.

Scope of This Privacy Notice

This Privacy Notice applies to:
  • Users in Nigeria
  • Users in the United States
  • All other users accessing Semplo globally
Different laws may apply depending on your location. Where required, we comply with applicable local privacy laws.

Information We Collect

  1. Information You ProvideWe may collect:
    • Name
    • Email address
    • Organization or company name
    • Role or job title
    • Account credentials
    • Billing and payment information (processed by third-party providers)
    • Communications with us (support requests, feedback)
  2. Information Collected AutomaticallyWhen you use Semplo, we may collect:
    • IP address
    • Device type and browser information
    • Log data and usage activity
    • Date and time of access
    • Referring URLs
  3. Workspace & Project DataWhen you use Semplo, we process content you submit, such as:
    • Projects
    • Tasks
    • Comments
    • Attachments
    • Team member information
Note: Semplo is not designed to store sensitive personal data such as health records, government IDs, or financial account numbers unless explicitly agreed under a separate contract.

How We Use Information

We use information to:
  • Provide and operate the Services
  • Create and manage user accounts
  • Enable collaboration within workspaces
  • Process payments and subscriptions
  • Improve product functionality and performance
  • Communicate service updates and support responses
  • Enforce our Terms of Service
  • Maintain security and prevent misuse

Legal Basis for Processing

Nigeria

We process personal data in accordance with the Nigeria Data Protection Act (NDPA) and applicable regulations, based on:
  • User consent
  • Performance of a contract
  • Legal obligations
  • Legitimate business interests

United States

We process personal data in accordance with applicable U.S. privacy laws, including state-level laws where applicable, based on:
  • Contractual necessity
  • Legitimate business purposes
  • Compliance with legal obligations

How We Share Information

We do not sell personal data.We may share information with:
  • Service providers (cloud hosting, analytics, payment processors)
  • Payment processors (e.g., Stripe, Paystack, Flutterwave)
  • Professional advisors (legal, accounting)
  • Authorities, when required by law
  • Affiliates, if applicable
All third parties are required to protect information consistent with this Privacy Notice.

Data Storage & International Transfers

Semplo may store and process data in countries outside your country of residence, including the United States and other jurisdictions where our service providers operate.
Where required, we implement appropriate safeguards to protect cross-border data transfers.

Security Measures

We implement reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, disclosure, alteration, or destruction.
However, no system is 100% secure, and we cannot guarantee absolute security.

Your Rights

Nigeria (NDPA)

You have the right to:
  • Access your personal data
  • Request correction or deletion
  • Withdraw consent
  • Object to certain processing
  • Lodge a complaint with the Nigeria Data Protection Commission (NDPC)

United States

Depending on your state, you may have rights to:
  • Access your personal data
  • Request deletion or correction
  • Opt out of certain data uses
  • Receive information about data practices
  • Requests can be made using the contact information below.

Children's Privacy

Semplo is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Privacy Notice

We may update this Privacy Notice from time to time. Updates will be posted within the application or on our website, with the “Last Updated” date revised accordingly.
Continued use of the Services after updates constitutes acceptance of the revised notice.

Contact Us

If you have questions or requests regarding this Privacy Notice, contact us at:
Email: privacy@semplo.app